🎟️ Lotto Syndicate Manager

Privacy Policy

Last updated: 20 July 2026

1. Introduction

Lotto Syndicate Manager ("we", "our", "us") operates the website at lottosyndicatemanager.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. We aim to comply with the New Zealand Privacy Act 2020 and other applicable privacy laws.

2. Information We Collect

2.1 Account information

  • Name and email address
  • Password (stored as a secure hash — we never store your password in plain text)
  • Date of birth (used only to confirm you meet the minimum age to join a syndicate in your country)
  • Country

2.2 Syndicate & draw records

  • Syndicate details you create or are invited into (name, members, roles)
  • Draw records: dates, ticket costs, and photos of tickets as proof of purchase
  • Result records: win/no-win outcomes and amounts entered by a syndicate admin
  • Balance and payment ledger entries recorded by syndicate admins — these represent money your syndicate holds in its own bank account. The Service itself never receives or holds real funds.

Ticket photos are automatically deleted from our storage 90 days after upload. We don't use any automated scanning or number-extraction technology on ticket images — they're stored purely as photographic proof for your syndicate's own records.

2.3 Usage information

We automatically collect device/browser type, IP address, and log/error data to help us run and debug the Service.

2.4 Cookies

We use a small number of essential cookies to keep you signed in. We don't use tracking or advertising cookies. See our Cookie Policy for details.

3. How We Use Your Information

  • Creating and managing your account and syndicate memberships
  • Recording the draws, results, and balances you and your syndicate admins enter
  • Sending service emails (invites, draw/result reminders, low-balance and trial notices)
  • Processing your syndicate's subscription payment (via PayPal)
  • Providing customer support, improving the Service, and preventing fraud or abuse
  • Complying with legal obligations

4. Information Sharing

We don't sell or rent your personal information. We only share it with:

  • Service providers who help us run the Service: Resend (transactional email delivery), PayPal (subscription billing — we never see or store your card or bank details, PayPal handles payment directly), and our hosting provider (servers and database storage)
  • Legal requirements — to comply with the law, valid legal process, or to protect our rights or the safety of others
  • Business transfers — if the Service is ever sold or merged, your information may transfer as part of that

5. Data Security

  • HTTPS encryption for all data in transit
  • Passwords stored as salted hashes, never in plain text
  • Restricted access to the underlying database
  • Card and bank details are handled entirely by PayPal — we never see or store them

No method of transmission or storage is 100% secure, and we can't guarantee absolute security. We'll notify affected users if we become aware of a data breach affecting their information, as required by law.

6. Data Retention

  • Ticket photos: automatically deleted 90 days after upload
  • Account, syndicate, draw, and ledger records: kept for as long as your account/syndicate is active, since they're the record-keeping history the Service exists to provide

If you close your account, we'll delete your personal information within a reasonable period, except where we need to keep limited records to resolve disputes or meet legal obligations.

7. Your Rights

Under the Privacy Act 2020, you can ask us to:

  • Tell you what personal information we hold about you, and give you a copy
  • Correct information that's wrong
  • Delete your information, subject to the retention needs described above

To exercise these rights, contact us at help.lottosyndicatemanager@gmail.com. We'll respond within 20 working days, as required by New Zealand law. You can also contact the New Zealand Privacy Commissioner at privacy.org.nz if you have an unresolved complaint.

8. Age Requirements

Each country we support has its own minimum age to join a syndicate (shown during sign-up, usually 18). We don't knowingly collect information from anyone below that age.

9. International Use

The Service may be used from outside New Zealand, and your information may be processed by service providers located overseas (for example, our email and payment providers). We take reasonable steps to ensure your information stays protected wherever it's processed.

10. Changes to This Policy

We may update this policy from time to time. If we make a material change, we'll post the update here and, where appropriate, let registered users know by email. Continuing to use the Service after a change means you accept the update.

11. Contact

Questions about this policy? Email help.lottosyndicatemanager@gmail.com.